Corona safety measures


Currently, our ski resorts are closed until the 23rd of December due to the governmental Covid-19 regulations. As soon as we have more detailed information about the reopening of the ski areas, you will find it here. However, this still remains the same: Skiing is an outdoor sport and it has been proved that it is very beneficial for your health.

Currently, all accommodation facilities, restaurants and bars are closed until the 6th of January due to the governmental Covid-19 regulations.

You are outdoors in the fresh mountain air, stocking up on vitamin D and moving a lot. The upcoming winter will be a little bit different, but one thing is for sure: Ski amadé and the ski resorts will enforce all necessary measures so that as soon as we can reopen, you can experience Austria’s greatest ski paradise in the safest possible way. Additionally, we ask you kindly to respect our COVID-19 regulations, so that we can be safe together.

For now, you can find out how skiing will take place in winter 20/21. We hope to be able to welcome you back as soon as possible.


Corona safety measures for summer operation in Ski amadé

Where do I have to wear a FFP2 mask?


In order to guarantee the safety of all summer athletes, the following regulations currently apply to the lifts:

  • A FFP2 mask has to be worn permanent in all cable cars and chair lifts with a weather protection hood by everybody from the age of 6.
  • Moreover, there is a permanent compulsory use of FFP2 mask in all enclosed rooms like buildings, toilets, in all public transport and while queuing in enclosed buildings.
  • Children from the age of 6 to the age of 14 are allowed to wear a close-fitting mechanical protective device (MNS) that covers the mouth and nose area instead of the mask.
  • In order to guarantee everybody’s safety, the requirement to wear a FFP2 mask in the prescribed areas applies, without exception, to every guest over the age of six.
Will the cable cars and lifts be aired during the ride and disinfected?


All cable cars and lifts will be aired as best as possible – Please ensure you air adequately during your ride (open windows, open the weather protection cover, etc.). 
All lift facilities (cable cars, chairlifts,…) will be regularly disinfected.

Where in the villages will disinfectant be available?


Disinfection possibilities are in the toilet facilities and at the ticket office area.

How many people will be allowed to travel in a cable car or on a chairlift at any one time?


All cable cars and lifts can be filled to a capacity of 100%. 

How will guests be informed about the Corona safety regulations on-site?


Guests will be made aware of the current Corona safety regulations by means of signs and loudspeaker announcements on site.

Which Corona safety measures apply to the employees of the lift companies?

 

  • All employees, who come into direct contact with customers, will wear a FFP2 mask or will be separated from the guests with a suitable safety measure (e.g. Plexiglass).
  • The employees of the cable car companies are trained or instructed in Corona safety measures according to uniform guidelines and regulations.
  • All employees of the cable car companies are subjected to daily health checks (fever measurements, symptom control). In the event of suspicion, tests are carried out immediately and the employees are immediately isolated from the company organization.
  • The cable car companies each have an employee responsible for Corona who is responsible for planning and implementing the measures.
Contact Tracing App

By using the Contact Tracing APP 'STOP CORONA' of the Austrian Red Cross you are helping to tackle to spread of the Corona virus – it is recommended that you use this.

Download app here

Do you have to be recovered, tested or vaccinated to use the lifts?


In order to use the lifts, you do not need any proof that you have recovered, tested or vaccinated until November 1st, 2021. What does apply, however, is wearing an FFP2 mask in closed gondolas and lifts.


Tickets

How do I link my ski pass to the 3G proof if I bought my pass at the ticket office?
  • 1. Step: Buy ski pass at the cashier’s desk
  • 2. Step: The cashier links the ticket/pass number with the 3G proof.

 

Important note: This tool is currently still being developed and will be integrated into the POS system as soon as possible.

Until the completion of the cash register tool, a visual check of the proof will be carried out in the ski area.

How do I link my ski pass to the 3G proof if I bought my pass in the online ticket shop?
  • 1. Step: Buy lift pass in the online shop
  • 2. Step: Link the pass to the 3G proof – enter ticket number and scan QR code (green passport, convalescent certificate, vaccination certificate)

Important note: This tool is currently still being developed and will be put online as soon as possible.

Until the online tool is completed, a visual check of the proof will be carried out in the ski area.
 

What proof do I have to provide when buying a lift pass?
  • Lift passes can be bought easily and at any time in the Ski amadé online ticket shop or at the ticket offices on site. 
  • From the 1st of November 2021, all guests entering the ski area will have to carry valid proof of a low epidemiological risk (currently 3G proof) in accordance with the current regulations. The checking or linking of the lift passes and proof is done either online (portal currently still being developed) or on site at the lift ticket offices or lift access points. 
  • As things stand at present, children up to the age of 11 do not have to provide proof of 3G (vaccinated, recovered or tested).
     
​​​​​How do I link my lift pass to the 3G proof when I want to pick up my pass at the pickup machine?
  • 1. Step: Pick up the lift pass at the pick-up machine.
  • 2. Step: Link the lift pass to the 3G proof – enter ticket number and scan QR code (green passport, convalescent certificate, vaccination certificate)

Important note: This tool is currently under development and will be completed as soon as possible.

Until the tool is completed, a visual check of the proof in the ski area will be carried out.

Which 3G proofs are valid and for how long?

As soon as the regulation of the Austrian Federal Government is available, we can tell you exactly how long which proof is valid for.
If the proof has expired (e.g. test is only valid for x-days), the ski pass must always be re-linked. This also applies to the winter season pass (3G proofs can be re-uploaded or confirmed at the ticket office).

What happens if I do not link valid proof to the lift pass?

If the ticket is not linked to any current proof, access at the turnstile (reader) is not possible.


Hotel industry and accommodation

Which measures apply to tourist accommodation (e.g. hotels)?

 

  • No face mask is needed.
  • On entering, you must have a valid negative test result, a vaccination certificate or confirmation of having had Covid-19. Everybody from the age of 12 and older has to be tested. 
  • Covid-19 tests have the following validity:
    • Negative antigen test from test street, pharmacy, etc .: 24 h
    • PCR test: 72 h
    • Recovered people: up until 6 months after the illness or 3 months after a antibody-test
    • Vaccinated people with an official verification: From 22 days after the first vaccination for 3 months. After the second vaccination for 6 months (which means 9 months from the first vaccination.
  • If only the accommodation is provided without any services or gastronomy, then a negative entrance-test (Antigen-test) is valid for the whole stay. If the accommodation facility offers any service or gastronomy, then the rules of the gastronomy below apply.
  • Guests must register with their name and contact details upon entry
  • When using other services or catering in the hotel, a self-test must be carried out under supervision on site every two days after a stay that exceeds the validity of the entry test.
  • The regulations for wellness operations are analogous to wellness and leisure facilities.
  • Every accommodation provider must draw up a prevention concept and appoint a COVID-19 officer.
  • The same rules apply to hotel catering as to general catering.

Gastronomy (on the mountain) and Après ski

Which general measures apply in gastronomy?

 

  • On entering, you must have a valid negative test result, a vaccination certificate or confirmation of having had Covid-19. Everybody from the age of 12 and older has to be tested.
  • Covid-19 tests have the following validity:
    • Negative antigen test from test street, pharmacy, etc .: 24 h
    • PCR test: 72 h
    • Self-test at the loaction: only valid for the respective location an only for one visit
    • For children the school-tests are also valid for the visit of the gastronomy
    • Recovered people: up until 6 months after the illness or 3 months after a antibody-test
    • Vaccinated people with an official verification: From 22 days after the first vaccination for 3 months. After the second vaccination for 6 months (which means 9 months from the first vaccination.
  • Guests must register with their name and contact details upon entry if they stay longer than 15 minutes (doesn’t apply to take away)
  • There are no restrictions concerning the number of people in one group.
  • The consumption can take place while sitting as well as while standing. 
  • Self-service buffets can be operated subject to hygiene requirements
  • Every catering business must create a prevention concept and appoint a COVID-19 officer.
  • An FFP2 mask is not mandatory for employees with customer contact as long as they are either tested, vaccinated or recovered.
  • There is no curfew any more, only the one of the respective restaurant/club.

Corona safety measures for the ski operation in Ski amadé

What are the basic rules for the winter season?
  • There will be hardly any restrictions for the vaccinated and the recovered. Any measures will mainly affect the unvaccinated, those who are vaccinated should have easier access to all winter holiday areas. 
  • According to current knowledge, there will be no more capacity restrictions, distancing rules or earlier closing hours. 
  • Measures are regulated by a 3-step plan, which depends on the occupancy of intensive care beds by Covid patients in Austria. 
    Level 1 = from 10 % occupancy (this level has been activated since the 15th of September 2021)
    Level 2 = from 15 % occupancy 
    Level 3 = from 20 % occupancy 
  • Tighter restrictions come into force 7 days after the percentage value has been reached. 
     
Which level and therefore which rules are currently in place?

Currently applicable in Salzburg and Styria: Level 1

To enable a safe and successful winter season, the Ministry of Tourism and the Ministry of Health have developed specific winter rules. The existing 3-step plan already partly provides the legal framework: 

  • Stage 1: At present 
  • Stage 2: From 7 days after intensive care bed occupancy of 15 % has been exceeded (300 beds) 
  • Stage 3: From 7 days after occupancy rate of 20 % has been exceeded (400 beds) 

The following measures apply in any case up to level 3, which comes into effect seven days after the intensive care bed occupancy rate exceeds 20 % (400 beds).  Measures going beyond level 3 will be taken in the event of a further increase in intensive care bed occupancy, especially for unvaccinated people. 
 

Which measures are planned for the ski lifts at all levels?
  • The mandatory wearing of an FFP2 mask.
  • Introduction of the 3G rule (vaccinated, recovered or tested) from the start of the winter season: 
    • If entry passes are introduced, these must be checked when lift passes are sold. 
    • A practicable implementation for operators and visitors is being worked on (e.g. linking online lift pass sales for automated control). 
    • Visitors must always carry the valid entry pass with them and show it during random checks. 
    • The obligation to wear an FFP2 mask still exists 
    • If the epidemiological measures are not complied with by visitors, the lift companies are then not obliged to let them use the lift facilities. 
  • As things stand, children up to the age of 11 do not have to provide proof of 3G (vaccinated, recovered or tested).
     
Which measures are planned for gastronomy and accommodation in the respective stage?
  • Stage 1: Currently access with 3G proof (vaccinated, recovered, tested = self-test valid 24h, supervised antigen test valid 24h, PCR test valid 72h). 
  • From level 2: self-administered flow tests ("living room tests") are no longer permissible as proof of entry. 
  • Should level 3 come into force, this means for catering and accommodation establishments that rapid antigen tests are no longer valid as proof of entry (entry with valid negative PCR test result, proof of vaccination or proof of recovery). 
  • Measures beyond level 3 - especially restrictions on the unvaccinated - will be in line with the general measures. 
     
Which measures are planned for Après ski at which level in the winter season?

In general, the same rules apply to après ski as to night catering.

  • Stage 1: Guests must present a valid negative PCR test result, proof of vaccination or proof of recovery (medical confirmation or an exemption notice). Antibody proof or antigen test is not sufficient. 
  • Stage 2: the 2-G rule (vaccinated and recovered – no tests as proof) introduced. 
  • Special regulation for unvaccinated employees: at least wearing a FFP2 face mask is compulsory and compulsory PCR tests three times a week. 
  • Measures beyond level 3 will be carried out in unison with the general measures. 
     
Which measures are currently in place for entry into Austria?
  • Since the 19th of May, Austria has been guided by the ECDC map for risk areas when entering the country:
    • Green/Orange areas: Free entry from these areas
    • Light red areas: Entry only for tested, recovered and vaccinated people.
    • Dark red areas: Entry only for tested, recovered or vaccinated people.
    • + 10-day quarantine (free testing after 5 days)
  • When entering Austria, please observe both the Austrian regulations and the regulations in your home country.